Changelog

What's new in Presency

New tools, quieter improvements, and fixes β€” shipped for businesses selling and getting paid on Presency.

September 2026

  1. New

    Item requests β€” let shoppers ask for what you don’t stock

    Shoppers can send a link from any website or Instagram, or up to 3 photos, with a note on size, colour and budget. You get an email, see every request under Orders β†’ Item Requests, reply on WhatsApp in one tap, or turn it into a product with the photos filled in. Available on Starter and Pro for product stores.

  2. Improved

    Checkout that matches your store

    Your checkout page now uses your store’s own colours, fonts and logo instead of a plain grey page, so buyers stay in your brand all the way to payment.

  3. Improved

    Announcement bar on every template

    Scrolling announcement messages now show on every storefront template, styled to match each design. Add them in Edit Content under your logo.

  4. Fix

    Easier photo uploads from your phone

    Large phone photos are now shrunk automatically before upload, so adding products, logos and ID photos no longer fails on photos over 5 MB β€” with clear messages if anything goes wrong.

August 2026

  1. New

    Portfolio & service showcase theme

    Showcase design work, photography, case studies, and bookable client services with the new Portfolio Pro layout. Includes custom domain setup, booking inquiry intake, and client testimonials.

  2. New

    Presency Store Credits & referral rewards

    Refer fellow business owners to Presency right from your dashboard overview. Track signups and earn Presency Store Credits and cash discounts as your network grows.

  3. Improved

    Native WhatsApp order notifications & automation

    Send instant WhatsApp notifications to buyers when new orders come in, share tracking status updates, and automatically remind customers who left items in their cart β€” no external setup needed.

  4. New

    Verified customer reviews on your storefront

    Display authentic star ratings and customer reviews directly on your product detail pages with verified buyer badges to build trust and boost sales.

  5. Improved

    State and city location filters on Stores

    Shoppers browsing the Presency Stores marketplace can now filter stores and products by specific states and cities to find nearby businesses.

  6. Pro

    Multi-branch stock transfers & location filters

    Manage inventory across multiple store locations or warehouses. Transfer stock between branches in one click with a complete movement history and branch-level filters.

  7. Improved

    Meta Pixel & connected marketing apps

    Add your Facebook and Meta Pixel tracking ID directly in Connected Apps. Track storefront visitors, add-to-carts, and completed purchases automatically with zero code.

  8. Improved

    International payments & global currency checkout

    Accept international card payments seamlessly. Checkout currency and WhatsApp links automatically adapt to your customer's country with standardized international phone formatting.

  9. New

    Interactive dashboard spotlight tours

    Step-by-step interactive walkthroughs across your dashboard to help you and your staff master product management, order processing, and website design quickly.

July 2026

  1. Improved

    Redesigned spreadsheet import & quick product editor

    Upload CSV spreadsheets with instant column mapping, review product drafts before publishing, and use the new quick-add button to upload products even faster.

  2. New

    This week vs last week β€” in Growth & your inbox

    Under Growth & recap: compare this week to last week (visitors, sales, left-at-checkout), and optionally get a Monday morning email on Pro with a live .com. Traffic charts live under Traffic.

  3. New

    Offline sales + branded receipts

    Log a cash, Instagram, or bank sale with products or services attached. Stock updates for products. Customer gets a proper receipt by email β€” download PDF anytime, WhatsApp on Pro.

  4. Fix

    Product specs stay focused on mobile

    Fixed the bug where the keyboard kept closing while editing specifications on Add product.

  5. New

    Import from a Facebook Page

    Pull public Page posts into product drafts (same review flow as Instagram import), then publish what you want.

  6. Pro

    Product Studio

    Clean catalog photos onto a neutral studio background without reinventing the product.

  7. Improved

    Clearer plan activation emails

    Starter and Pro activation emails now match the plan you paid for β€” with the right next steps.

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