Messages, payments, orders, delivery and your online store, in one dashboard.
Messages
Reply to WhatsApp and store chats from Presency, and send invoice, appointment and stock reminders from the same dashboard.
WhatsApp in Presency →
Answer product questions, share availability and send customers your store link, even overnight.
Customer conversations in one place, so your team isn't passing phones and screenshots around.
Invoice reminders, appointment updates and a daily recap.
Chats, invoices and store details live in the same dashboard.
Wallet
Collect into a dedicated business account number for free, see every payment that comes in, and build a sales history you can show.
Customers transfer to a dedicated Presency account, kept separate from your personal money.
No fee to collect into Wallet. Withdraw available funds to your verified bank.
Where available, eligible customers can apply to pay in instalments through a licensed lending partner.
Every payment is linked to the order and customer it came from.
Your Wallet history can support stock-credit offers from licensed lending partners. Presency is not the lender.
Orders and delivery
Orders arrive in your dashboard with the customer's details, payment status and delivery options.
Customers pay through your store or a Presency checkout link, and the order appears in your dashboard.
Rates from 20+ logistics partners, so customers can pick the option that suits them.
Starter and Pro
Decide which delivery partners your customers see.
Starter and Pro
Customers get tracking and status updates once a package is dispatched.
Starter and Pro
Teammates manage products and orders with their own login.
Starter and Pro
Track stock and pickup across more than one location.
Pro
Growth tools
Start free with one AI product action a day. Upgrade for more AI, lower fees, customer tools, marketing and automation.
Turn a photo into a product description and a suggested price.
Starter and Pro
Offer priced extras like gift wrap or engraving, and show recommended products on each product page.
Starter and Pro
Connect Meta, TikTok and Google tracking, then see which channels turn into orders.
Starter and Pro
Email past buyers about new products, and remind shoppers who left checkout.
Pro
Run offers and keep returning customers informed.
Shoppers send a link or photo of something you don't stock. Reply on WhatsApp or add it as a product.
Starter and Pro
Automated sales replies, stock alerts, appointment reminders and invoice follow-ups.
Pro
Presency AI
Presency AI answers from the data already in your store and helps you use Presency. When you want to act, it prepares a draft. Nothing changes until you confirm.
Presency AI
What should I restock?
Two of your best sellers are running low. Want me to draft a weekend promotion for the rest of that collection?
Yes, 10% off for the weekend.
Promotion draft · Review before creating
Weekend promotion
10% off · selected products
Nothing will go live until you confirm.
Ask how sales went this week and what your best sellers are. Profit answers use your product costs.
Profit on Starter and Pro
See what is running low or not moving, before it becomes a problem.
Find customers who haven't ordered in a while, and invoices still waiting to be paid.
Ask for a promotion, a win-back email, a quote or an invoice. You review the draft, and nothing is created until you confirm.
Starter and Pro
Ask how to add a product, change your theme or connect a pixel, in plain words.
Presency app
Choose which products appear in the Presency app, and keep selling on WhatsApp, Instagram, your store link and in your shop.
Browse businesses →List eligible products where shoppers browse verified Presency businesses.
Retail, food, beauty, services, rentals and more in one app.
Customers follow businesses they like and see new products.
Shoppers follow their Presency orders in one place.
Storefront
Launch yourbrand.presency.co with a theme made for your kind of business, and connect your own domain when you're ready.
Storefronts →
Describe your business and Presency drafts the layout and wording. You edit it in the dashboard.
Fashion, food, beauty, services, rentals and more, built for phones.
Photos, prices, variants and menus. Import a catalogue or add products one by one.
Start free on a Presency link and connect a .com later. SSL and hosting are included.
Add staff, automation and lower fees when you need them.
