Presency Stores
Support
We’re here to help with the Presency Stores app — sign-in, orders, store setup, and account questions.
hello@presency.co
Usually reply within one business day.
Chat with support
Fastest for urgent sign-in or order issues.
Common questions
How do I sign in to Presency Stores?
Open the app, choose Shopper or Vendor, enter your email, then enter the 6-digit code we send. Vendors who already have a store on the web use the same email as their Presency dashboard.
I didn’t get an email code. What should I do?
Check spam/junk, wait about a minute, then tap Resend. Make sure you typed the email correctly. If it still fails, message us on WhatsApp or email support — we’ll help you in.
How do I delete my Presency Stores account?
In the app: Profile → Account settings → Delete account, then type DELETE to confirm. Full steps: Account deletion.
Vendors: where do I edit my storefront or products?
Sign in at presency.co with the same email, then use Edit site, Products, or Services in the dashboard. The app is for browsing, chatting, and managing day-to-day vendor tools.